The leading digital currency wallet, Coinbase, has issued a statement admitting that a glitch in its system recently led to customers being overcharged. The glitch lasted for several days, causing a number of quite serious problems for some customers, including preventing them from paying rent and bills on time.
\r\nThe cryptocurrency wallet is in a strong financial position, and will be able to issue the appropriate refunds to all affected parties, but it is a negative moment for the entire digital currency world.
\r\nCustomers using the digital wallet found that between January 22nd and February 11th of this year, transactions were being overcharged, with multiple transaction fees being issued for single processes. In some cases, customers were unable to pay their rent as a result of the overcharging, with up to 50 transaction charges taking place on their accounts.
\r\nUp to this point, Coinbase has been widely regarded as the leading wallet for all digital currency and assets, with its trustworthiness almost guaranteed. It will be interesting to see whether its reputation can withstand this latest glitch. A fast patch for the problem, and timely refunds issued to victims, should help to keep that reputation intact.
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